“If you remember nothing else I say, remember the distinction between a program and a process. A program is a solution to a problem, but a good process is a way of finding solutions and applying a methodology to many contexts and many problems. It’s much more valuable to have a good process than a good program any day,” our President, Rosanne Haggerty, told students at Amherst College last November, where her alma mater was holding a TEDx conference on “Disruptive Innovation.”
Rosanne told the group how she went from not asking the right questions to developing a methodology on solving social problems.
The process:
- Focus on the Outliers
- Set measurable goals with a scary deadline
- Focus on the obvious thing
- Build the broadest team possible
- Experiment in short cycles
Watch Rosanne’s TEDx talk for the details on Community Solutions’ disruptive and most successful innovations.
