“We want to continue to focus on Housing First, not only as a program but actually as an overarching approach to deliver all of our services,” Jugley said. “So, having a Housing First focus in our shelters … in our outreach efforts, we want to see more of that because that aligns with best practices.”
She said Built For Zero program, a national campaign to end chronic homelessness that Niagara recently joined, is another priority for the Region — using enhanced databases and better coordination between agencies.