Chattanooga, Tennessee

Map of Chattanooga, Tennessee

Coverage Area

  • Cities: 47
  • Counties: 11
  • Total Population: 699,988

Functional Zero


In October 2019, Chattanooga reached functional zero for veteran homelessness, a milestone demonstrating there are fewer veterans experiencing homelessness than can be routinely housed within a month. By reaching functional zero for veteran homelessness, the community has proven it has built a system that can ensure homelessness is rare and brief, even if new veterans experience housing crises over time. Chattanooga changed how its homeless response system works by adopting the core elements of the Built for Zero methodology:

  • Building a unified regional team, or “command center” around a shared aim of getting to functional zero
  • Using real-time, person-specific data to know every veteran experiencing homelessness by name and monitor the progress of efforts
  • Testing new improvements to their system that help them drive the number of veterans experiencing homelessness to zero

“By reaching functional zero, Chattanooga and Southeast Tennessee is able to ​use live data to ​prove it has built a homeless response system that can achieve functional zero and sustain it, even if new veterans experience housing crises over time.”

Wendy Winters, Executive Director of the Chattanooga Regional Homeless Coalition and Built for Zero community lead in CHATTANOOGA, TENNESSEE.
Read the case study