Crater Region, Virginia

Crater Region Map

Coverage Area

  • Cities: 2
  • Counties: 6
  • Total Population: 31,362

Functional Zero


The Virginia Balance of State Continuum of Care of Petersburg — known as the “Crater Region” — joined Built for Zero in 2019. The Built for Zero Collaborative is a movement of more than more than 80 communities committed to measurably ending homelessness, one population at a time. 

In February of 2021, Crater Region reached functional zero for veteran homelessness, demonstrating that there are fewer veterans experiencing homelessness than can be routinely housed within a month, with a minimum threshold of three veterans.

By reaching functional zero for veteran homelessness, the community has proven it has built a system that can ensure homelessness is rare and brief, even if new veterans experience housing crises. The community started 2020 with 16 veterans identified as experiencing homelessness, and by February reduced that number to three veterans.

Crater Region's Run Chart
Crater Region’s Run Chart

As part of Built for Zero, Crater Region changed how its homeless response system works by adopting the core elements of the Built for Zero methodology: 

  • Building a unified regional team, or a “command center,” under one roof around a shared aim of getting to functional zero
  • Using real-time, person-specific data to know every veteran experiencing homelessness by name and target efforts and resources accordingly
  • Using data to redesign Crater Region’s homeless response and strategically target resources 

Watch how Crater Region reached functional zero

Watch Erica Holmes, Director of Program Operations at St. Joseph’s Villa., share how her community reached functional zero for veteran homelessness in this HISTORY® video by our Built for Zero partners at Rocket Mortgage.

Crater Area Functional Zero announcement

“The pandemic increased the work we had to get done and made it even more urgent.”

Erica Holmes, Crater Region Team Lead and Director of Program Operations at St. Joseph’s Villa

Read the case study